2.1OUR QA SERVICES ARE TAILORED TO THE CREATIVE INDUSTRIES
WHO ARE OUR SERVICES AIMED AT?
Quality Assurance is nuanced and should never be 'one size fits all'. We provide hands-on testing services specifically designed for agencies, brands, charities, and production studios, further adapting our approach to your unique needs.We know QA inside out and pride ourselves on bringing value to any project or business. If your situation falls outside the traditional agency, studio, or brand get in touch—we can help! Community is important to us, so we also offer a discounted rate for registered charities.
Studios
An outside perspective is invaluable, even if you already have an internal QA team. We can:
Advise on project scoping and requirements definition including the Statement of Work, functional specifications, risk assessment, test coverage scope, warranty criteria, etc.
Collaborate with internal teams to provide systematic test coverage and expertise.
Integrate an autonomous QA team within your project’s framework to deliver an independent assessment or body of testing work.
Ensure your project functions correctly across a defined range of platforms, meeting users' expectations.
Agencies
Strategic testing is essential because it flags risks, identifies action points, and avoids problems. We can:
Contribute to feasibility and risk analysis so that projects aren’t over-sold or set up to fail.
Ensure vendors and teams delivering projects meet agreed quality benchmarks and provide you with an independent assessment of project status.
Fill gaps in QA expertise between you and your technical vendor.
Ensure client deliveries meet the expectations of all parties and are backed up by reports.
Brands
You should be confident the digital projects you release support your brand’s reputation for quality. We can:
Uphold the quality threshold for your brand's public image.
Provide an independent assessment of your project’s status, helping you ensure agencies or vendors are on track and raising flags where necessary.
Fill any technical gaps within internal project delivery teams.
Ensure your consumers are presented with bug-free experiences.
2.2TYPES OF TESTING WE CURRENTLY OFFER
We currently offer the types of QA testing listed, but our offering may evolve over time to include other specialities.
Functionality
If you’re looking for functionality testing (‘Does our digital product work as intended?’) or compatibility testing (‘Does our digital product work and look correct on different browsers and devices?’), this is our core offering and includes web, native app, and spacial.
Visual QA
Testing a developer’s implementation of a designer's work is time-consuming for designers and art directors; we can validate pixel-perfect implementation across desktops, tablets, and devices and are used to testing integrated motion.
Hardware
Experiential projects and installations vary and need QA experts with extensive experience. No project is too esoteric: we are fully versed in standard VR/AR implementations and bespoke setups using custom hardware.
Automation
Automation is appropriate where retesting is required more frequently and less subjectivity is needed. We are just as comfortable managing the set-up and maintenance of automated systems as manual ones.
Accessibility
Good accessibility increases the reach of your digital product and communicates your brand's awareness and integrity. We are passionate about the value of accessibility and practised at implementing modifications to make your project available to everyone.
2.3PROJECT TEST PLANNING + STRATEGY
QA planning can be overwhelming.How do you identifying how many testers are required and at what points? Or know how many test cycles are needed or for how long?
We are perfectly placed to answer these kinds of questions and collaboratively formulate a plan. We're familiar with all project types and can interrogate statements of work, requirements documentation, decks, designs, and other reference material to calculate testing resource needs. We can advise on compatibility matrices for web and app projects to ensure appropriate coverage for your target audience. And we’re brilliant at analysing hardware set-ups for experiential installations.
MASTERS OF WORKING ALONGSIDE UX + CREATIVES
We understand the importance of working collaboratively with creative functions to provide insight, pre-empt potential issues, and offer solutions.Interrogating UX materials (flows, wireframes, prototypes etc.) or reviewing designs for adherence to functional requirements ensures development kicks off with less ambiguity. This approach reduces risk and course correction during development.
2.4TESTING AT VARIOUS STAGES OF PROJECT LIFECYCLE
Whether you need end-to-end testing, periodic engagement at key milestones and deliveries, or as a one-off requirement we can help.Project planning. Set-up phases. Hands-on testing. We’re experienced with every stage of QA and establishing the frameworks that will set your project on a path to successful delivery.
2.5UAT + S.O.W COMPLIANCE
Are you confident your project will meet the contractual requirements of the Statement of Work and other client agreements? Positive your delivery will tick every user acceptance criteria box?
If not, we can help. We can provide an objective assessment of your project that highlights the essential changes you need to make and can then work directly with developers or project teams to ensure any non-compliance is rectified.
2.6A STRUCTURED TEAM WITH DEDICATED RESOURCES
The best QA is provided when roles and responsibilities are clear, so we always take the time to identify and define how each team member can add value to your project. We also never split focus: all testers and a team lead will be solely dedicated to your project during the booking.
A HIGHLY SKILLED RESOURCE POOL WITH MYRIAD SPECIALITIES
Our network of QA professionals is broad and their experience varies greatly; this allows us to match each client project with the most appropriate talent.
2.7WE WORK WHEREVER IT BENEFITS YOU MOST
Because the team composition and geographical location of projects differ, we are committed to flexible working. Our default base is in London, but we’re happy to travel either to your office or to the onsite location of your experiential installation if it makes more sense.
2.8INDUSTRY-LEADING TOOLS
We utilise industry-leading tools that promote visibility and collaboration to work quickly and on any scale without compromising quality.
We’re happy to use your tools already in place; or if you don’t have infrastructure provisioned, we can arrange secure access to our cloud-based tools or help you establish your own setup.